// Pliris Studios

Product Support

Help with Pliris Studios products.

Getting help

For questions, bug reports, or feature requests about any Pliris Studios product, including Template Repeater and Process Mapper for Power BI, contact us:

  • Email: [email protected]. Include the product name, the version (shown in the visual’s About dialog in Power BI), and what you expected versus what happened. Screenshots help enormously.

We aim to acknowledge every support request within two business days (Pacific time), and security-related reports within one.

What to include in a bug report

  1. Product and version (e.g., Template Repeater 1.0.10)
  2. Where you’re running it: Power BI Desktop or the Power BI service, and your browser if the latter
  3. Steps to reproduce, with a sample of the data shape involved (never send us real or sensitive data; a mocked structure is all we need)
  4. What you expected, and what happened instead

Documentation

Each product’s page on this site describes its data requirements and capabilities. In-product guidance appears when a visual is added to a report without data bound.

Updates

Products distributed through Microsoft AppSource update automatically through Microsoft’s marketplace. Release notes for significant versions are published on the product pages.

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